Strategy and Organization
One of my primary responsibilities revolved around an Innovation Lab, which required careful planning, strategy, and execution. I led the design vision for the lab, including the assembly of a physical space, a digital portal, and an innovation process. Over the course of nine months, my team and I explored new and emerging technologies, such as AR, to enhance our presence at the largest annual trade show for digital gaming culture. I successfully implemented a process that fostered creativity and resulted in innovative solutions for our organization.
I oversaw the design of numerous products, including e-commerce platforms and mobile applications. I tackled some of the most challenging design issues and provided innovative solutions that led to significant revenue growth. By working collaboratively with other teams and stakeholders, I aligned the design vision with the overall business strategy, ensuring successful outcomes for our projects.
Organizing the design work was another critical area where I made a significant impact. I restructured the team using "MATRIX" and "STREAMS" principles, introducing three distinct flows - Kanban, Scrum, and Waterfall - to facilitate specialized streams. By adopting this approach, we were able to streamline our design process, resulting in successful project outcomes.
In addition to these responsibilities, I facilitated workshops using the Design Thinking methodology to address complex problems within tight timeframes. This process involved developing a rapid prototype that was tested with users to provide a concrete solution. Throughout these workshops, my focus was always on aligning with the business needs and driving innovation within the team to add value to discussions.
Lastly, I recognized the importance of career development and growth within my team, which is why I established SMART goals, conducted regular performance reviews, and provided access to necessary resources and training budgets. By instituting a mentorship program, I provided valuable opportunities for learning and mentorship, which resulted in an engaged and motivated team.